New England Patriots Saint Paul Sport reviews
Bucket List Item
This was a bucket list item for one of us who just happened to turn 65 the next day. Our seats were really high up, but still had a good view of the field. Dress in layers. It started out with a little drizzle, but very comfortable, then got a little cooler with wind, then the sun came out. You get the idea. The fans are the best, friendly and, of course, we were all bound by the goal of WINNING! The food and drinks are really expensive, so be prepared, but the experience is well worth it. I wish we were closer to go to more games. The Patriots Train from Boston South Station is a great way to go too.
Good game, bad customer service
A few of the handlers employed by the Patriots, as with other games, were atrocious in their conduct with customers. Some of these Patriot employees treat people like they are the enemy. Because of the sky high seating it was necessary to bring binoculars to the game. Despite having used these same binoculars at prior Patriot games, the lead security person declared the carrying case as unsuitable for entry to the stadium because it was too large. This bag folded up to the size of two decks of cards. I was given the choice of walking 10-15 minutes back to my car in the pouring rain or surrendering the carrying case. I asked to speak with the supervisor and she declared that she was the supervisor. She was rude and treated me like I was a drunken hooligan. I don't drink alcohol and am a veteran of the U.S. Army. I have not been treated this rudely since basic training. The joke of it all is that the security screening is a complete joke with only superficial measures being used to detect potentially harmful objects.
Issue #2: while seated in the 'alcohol free' section, we were routinely assaulted by loud mouthed people using abundant profanity. There were no ushers near our section to respond to the situation.
I've been going to Patriot games since the 1960's, and the worst part of the experience is routinely having to deal with just a few ignorant/rude employees of the Patriots before, during and after the game.